Frequently Asked Questions
Can I buy currency online?
Not currently but we are continually launching new and innovative foreign currency services, including the ability to buy online. Currently you can reserve your currency online and collect your order directly from a local Travelex store. Payment will be taken when you collect your foreign currency.
Which stores can I reserve currency for collection at?
There are many stores which are available as pick up stores. To find out more about our reserve and collect stores, please click here.
Will I get the rates shown on your website?
The rates quoted are indicative and subject to change. The rate you receive will be subject to when you go to the store and how much you want to exchange. Our guarantee means you’ll get the best Travelex rate, either the online rate on the day of collection or the in store rate.
How do I find out more about Travelex?
The best source of information is our Corporate website. To visit the site, please click here.
I’d like to work for Travelex, how do I find out about vacancies?
Visit our the employment section or visit our Corporate website.